Terms & Conditions

hvac service in austin

Replacement Guarantee:

  1. Guarantee applies to thermostat, air handler, evaporator coil, and condensing unit. Does not include ductwork, building performance improvements and system enhancements (e.g. zoning systems, air cleaners, etc.)
  2. Signed request must be sent by email or registered mail within the first year of installation.
  3. Stan’s will remove the HVAC system within 30 days of request and refund its net price (contracted price minus any utility, manufacturer, or Stan’s rebates or incentives).
  4. Additional terms and conditions below.

Lowest Price Guarantee:

  1. Stan’s must be presented with a copy of the competitor’s proposal.
  2. We will beat any competitor’s price by at least $50.

Temperature Guarantee:

  1. Guarantee only applies when air handler, coil, condensing unit are installed in tandem.
  2. Additional Terms and Conditions below.

Additional Terms and Conditions:

  1. Stan’s guarantees are null and void if anyone other than a Stan’s employee performs work on the equipment we installed.
  2. Misuse, alteration, natural disasters (e.g. fire, flood, lightning, etc.), animal damage, accidents, and abuse nullify the above guarantees.

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Mon-Fri: 7am-5pm and Sat 8am-12pm.
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Please note, ability to honor requested service date is subject to availability. A Stan’s customer service team member will contact you to discuss availability.

By submitting this form you consent to the collection of your personal data pursuant to our privacy policy. By submitting this form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) from Stan's Heating, Air, Plumbing and Electrical at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Privacy Policy.

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