Careers at Stan’s

Job Title: HVAC Sales & Comfort Adviser   

Work Hours: Full time

Salary Range: Up to $100k-$140K/Year

Department: Replacement

Reports to: President/VP Install

Job Description

Primary Responsibilities

• Evaluate HVAC & energy efficiency needs for homeowners, recommend solutions
• Acquire new long-term clients for the company’s products and services
• Use an informative, educational sales approach to determine needs and then provide solutions that solve the customer’s issues 
• Generate a high rate of referral-based sales
• Close sales leads

Required Qualifications

• • 2+ years successful consultative HVAC sales experience
  • Service experience a plus
  • Goal orientated with a strong desire to succeed
  • Solid organizational and sales pipeline management skills
  • Strong understanding of the psychology of sales
  • Ability to work independently, but with a TEAM attitude
  • Strong interpersonal & communication skills
  • Professional appearance
  • High quality customer service skills
  • Comfortable with operating a computer
  • Good mathematical skills
  • Criminal history background required
  • Valid driver’s license
  • NCI Air Balancing or System Performance Certified

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Job Title: Service Technician   

Work Hours: Full time

Salary Range: Up to 95K/YR

Department: Service Department

Reports to: Service Manager

Job Description

Primary Responsibilities

• Arrive at jobsite at scheduled time and location as dispatched
• Relocate from one jobsite to another jobsite as dispatched during the workday
• Operate company vehicle as needed
• Follow instructions from supervisor and/or dispatcher and carry out in timely manner
• Maintain professional appearance and attitude at all times
• Complete all service related forms properly
• Diagnose and troubleshoot residential and light commercial equipment, present repair and replacement options.
• Complete service repairs as approved by customer
• Perform the following technical duties:

• Ability to perform routine preventative maintenance on a wide variety of residential and light commercial equipment without supervision
• Electrical and refrigeration principles
• Ability to read and interpret wiring diagrams and blueprints
• Service tools and testing devices
• Ability to diagnose most residential & light commercial system problems, recommend and perform repairs

• Provide all customers with new / renewal maintenance agreement program information
• Acquire residential planned maintenance agreements
• Inform and educate customers on additional products or services available through company
• Inform customer of replacement options following company guidelines
• Ability to work staggered schedule if required
• On call status for emergency service as required
• Ability to perform routine preventative maintenance on residential and light commercial equipment with minimal assistance and supervision
• Other duties as assigned

Competencies

• Customer/Client Focus
• Facilities maintenance
• Technical skills
• Certificates
• Time Management

Required Qualifications

• Valid driver’s license
• EPA Universal Refrigerant Handling License
• Demonstrate willingness to invest in tools used in Service of HVAC equipment
• Demonstrate willingness to invest time in service training seminars and classes
• Work from 28′ extension ladder and 12′ step ladder
• Understand and communicate benefits of preventative maintenance
• Demonstrate customer service skills and have ability to communicate clearly, ideas and explanations of problems to customers and coworkers
• Working toward acquiring NATE certification

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